US Shipping Policies
International Shipping | Canada Shipping
Handling Times 📦⏳
Common Carrier Quantities: Over 90% of small wholesale orders are processed and ship out within one to two business days. Small orders are defined as orders that ship via common carrier like UPS or FedEx.
Pallet Quantities: Please note that wholesale orders (pallet quantity / LTL orders) require longer order processing and handling times of 3 to 5 business days. Pallet orders will ship via LTL carrier with no lift gate or pallet jack. If you require a lift gate and/or pallet jack for delivery of your pallet order, you will need to pay a surcharge. Please contact customer service to make the additional arrangement.
We strive to process and ship orders meeting or exceeding the stats listed above, but… we do not guarantee that orders will process that quickly. Some orders may longer to ship.
🚚 A majority of our orders ship from our warehouse in Salt Lake City, Utah. Some orders will ship directly to you from our vendors or from a warehouse in Willows, California. Shipping transit times vary by your proximity to our warehouse in Salt Lake City, Utah. Allow 3 to 10 business days.
Shipping & Handling Charges: We do not offer free shipping on wholesale orders. Shipping is calculated for both common carrier (UPS, FedEx, USPS) and LTL (pallet quantity) orders at checkout. As we do not charge extra fees for bags, totes, tri-walls, pallets, pails and other packaging materials as many wholesale companies do, we do charge a handling fee along with the shipping charge, instead of itemizing those small fees. We do not allow for you to arrange your own shipping on either common carrier or LTL orders. Rates are as quoted at checkout.
All Other Countries
We only offer online ordering for USA orders only. Orders to all other countries should be placed directly with your sales rep. Note that international orders require special paperwork and research, and may take several weeks to process. Please see our International Shipping Page for details.